Communication strategies

Strategies for friends and family

  • Get the person’s attention before speaking
  • Be patient with the hard of hearing person
  • Repeat information and rephrase to clarify
  • Speak slowly and clearly
  • Don’t shout or speak too slowly
  • Provide them with the subject and indicate when the subject changes
  • Look directly at the person when you speak
  • Avoid speaking from other rooms, or with your back turned to them
  • Encourage the person to use other assistive listening devices
  • Modify light and seating arrangements if necessary to provide the person with an unobstructed view
  • Make sure only one person talks at a time

Strategies for the person with a hearing loss

  • Inform speakers about your hearing loss and how they should speak to you
  • Ask others to look directly at you when they speak to you, to come closer if necessary, and to speak slowly and slightly louder
  • Think of new ways to ask for repetition other than huh?
  • Ask for the topic, then verify if you understood
  • Use your hearing aids and other assistive devices at theatres and places of worship
  • Modify light and seating arrangements if necessary to obtain an unobstructed view
  • Eliminate or reduce background noises
  • Turn off television or stereo, move away from fans and air conditioners, or seek a quieter room.
  • Make sure only one person talks at a time
  • Be understanding and caring when someone forgets that you have a hearing problem
  • Seek additional communication and coping strategies from an audioprosthetist at our offices.
  • Keep a sense of humour about communication errors